Frequently Asked Questions

常见问题(FAQ)

Quick Links
 

 

帐户、成绩单和证书信息

How do I access my account, get a transcript of courses I have attended, and/or print a certificate?
Click Here for directions on accessing your account, printing transcripts, and certificates.

我如何更改和/或更新我的帐户信息?
You can update your phone #, email address, and mailing address by accessing your account. 
Click Here  了解如何访问您的帐户. 如果你想改变你的地区, building, 或者你账户里的另一条信息, 当你注册一门课程时,你可以这样做. If you have any additional questions about your account, contact the pdhub@sakura2000.net or 616-365-2235.

住宿和方向

我的课程在哪里?
You will receive an email with an address and location of your course. While most courses are held in the ESC building at Kent ISD, this is not always the case. 请注意您的电子邮件,以获得确切的位置信息. 如果你需要uedbet官网ISD的地图,请点击这里.

我可以住在哪里(旅馆/汽车旅馆)?? Click here to locate a hotel. 当你填写搜索参数时, you may want to use Fredrick Meijer Gardens as your desired region. 我们离这个位置很近.

取消和退款信息

 

你们的取消政策是什么?
您可以通过以下方式在线取消您的注册 logging into your account or 在您的确认邮件底部有一个链接. Cancellations are accepted at any time prior to the start of the course. If you would like a refund, the cancellation MUST be submitted seven days prior to the start date of the course (unless otherwise noted in the course description).

Payment will still be required for "No Shows" or cancellations made fewer than seven days before the start date of the course. 如果你不能参加由于紧急情况或疾病, it is highly recommended that you have an alternate person in mind to replace you.

你们的天气政策是怎样的?
If a participant's local district is closed and Kent ISD Educational Service Center is open, 课程仍将保留,恕不退款. 

If Kent ISD Educational Service Center is closed; all course(s) are cancelled. 请拨打616确认建筑物关闭.365.2234

How do I get a refund?
A full refund will be granted under the following circumstances:

  • 如果课程被uedbet官网民政事务处取消, the PD Hub will make every attempt to notify you of this cancellation as soon as possible by using the contact information in your Kent ISD PD Account and process any refunds that are due.
  •  
  • A participant cancellation through our online registration system, seven or more days in advance of the course start date (unless otherwise noted in the course description).

How do I transfer to another course or have someone replace me if I am unable to attend?
我们很乐意为您转学或更换您的注册. Just let us know by email pdhub@sakura2000.net or phone 616.365.2235, which course you would like to transfer out of and which one you would like to attend. 如果课程费用不一样. You will need to pay the difference or a refund will be processed, if applicable. If another participant would like to take your place in a course, 请告知替代者的姓名, district, building, 电子邮件地址和电话号码.

 

注册和付款信息

我如何报名参加课程?
Click Here for directions on how to enroll in a course online.

你也可以亲自报名. 我们的营业时间是7:30-4:00.m. Monday through Friday. 

How do I know if I am enrolled or I did not receive a confirmation via email, 我注册了这门课程吗?
在成功注册一门课程后, our online enrollment system will generate a confirmation by email. This email will be sent to the email address associated with your account. For this reason, it is very important that you provide an accurate email address when enrolling in a course. If you would like to update your account or reprint course confirmations 点击这里了解如何访问您的帐户. 如果您不知道您的用户名和/或密码,您可以 click here 将您的帐户登录信息发送到您的电子邮件 or email pdhub@sakura2000.net 如果您没有收到确认电子邮件, 您的注册可能没有成功, 请联系PD中心完成您的注册. 

What if I did not enroll in a course and showed up on the day of course?
Enrollment is required for all courses in order to reserve a seat. A participant that "walks in" on the day of a course and is not currently enrolled, 支付课程费用后是否会注册, 如果有座位的话. We cannot guarantee that the participant will be able to attend or receive materials for the course without prior enrollment.

如果一门课已经满了,我可以在候补名单上吗?
我们的许多课程都有候补名单(不是全部). If the course is full and there are waiting list openings, you would enroll normally. Your email confirmation will confirm your waiting list status. 如有其他参加者取消参加课程, 等待名单上的第一个参与者被登记, 并将收到一封确认状态更改的电子邮件. You may check your waiting list status online through your account. 您也可以致电PD Hub以了解您的当前状态.

退休后,我还能在uedbet官网学院进修PD吗?
Yes, you may attend thirty (30) days after your retirement date. 退休规定不允许你参加, even on a voluntary basis, in any public school work (including professional development) for thirty (30) days immediately following your retirement effective date. As much as we would love to have you participate during this time, 我们不愿看到你危及自己的退休地位. 

接受什么付款方式?
您可以使用采购订单, 请我们开具您所在地区的发票或输入信用卡(VISA), 万事达卡或Discover)在线注册, unless the course is free. 

My school is going to pay or send in a purchase order, what do I do?
When checking out, select purchase order or invoice depending on your payment method. 请确保在提供的复选框中键入订单号.

我可以用个人支票注册课程吗?
是的,请选择发票.  Then send your check in the mail to Attn: PD Hub/ Kent ISD/ 2930 Knapp NE/ Grand Rapids, MI 49525. 如果我们没有收到你的支票,我们才会给你开发票.

GRADUATE CREDIT, SCECH AND SOCIAL WORKER CONTINUING ED INFORMATION


点击这里了解SCECH信用.

Click here to learn about SWCEC (Social Worker Continuing Education Credit).

Graduate Credit Questions

我如何注册一门课程的研究生学分?
If a participant would like to register for graduate credit for a course, they may fill out the paperwork from the credit granting institution on the first day of the course. 这些文件会放在签到处. We suggest you arrive early to complete this paperwork and make your payment. Graduate credit is an additional cost, that is paid directly to the granting institution. 这笔费用可以在课程的第一天支付.

一门课程的研究生学分费用是多少?
Graduate credit costs vary by the credit granting institution. 有关课程的具体信息, 点击这里联系PD中心.

What are the requirements if I want to sign up for graduate credit?
In order to sign up for a graduate course you will need a bachelor's degree. There will also be a tuition fee paid directly to the credit granting institution on the first day of the course. This fee is in addition to the course fee that you will pay to Kent ISD. Some courses also require completion of an assignment before they will give you graduate credit. You may 点击这里联系PD中心 询问可能提供的任何任务.